ITW is one of the market’s significant players with a wide production catalog, and its capacity requires effective management to utilize its resources to achieve the desired results adequately. The direction early on had their reliance on email communication and physical brochure to act as the mode of transfer of information. Emails get quite tedious when there is frequent communication of a similar nature while doing the extra step to keep track of the physical brochures.

A product catalog application has been built by CodePlateau, where internal employees and authorized customer employees can access the product catalog listed in the mobile app. It is user-friendly, manages time, and enables engagement efficiency for its users. However, it doesn’t allow screenshots or screen recording to prevent sensitive information from going out.

With the app coming to effect, it has acted as a bridge between users on the field (Employees and Client consultants who work with ITW). The app is designed so that it prioritizes Customer Satisfaction, Effective communication and management for employees, and achieving automation for the company on a smooth scale.